sem7 Knowledge Management. Master of IT. 2006/2007

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Knowledge Management - KM


Goal:
  • To mediate knowledge about concepts, techniques and methods for capturing, dissemination and re-use of company and project knowledge
  • to give an understanding of important parameters and methods for analyses, planning and management of organizational and work routines change
At give de studerende forståelse for grundlæggende teorier og metoder vedrørende viden og information. De studerende forventes at kunne anvende det gennemgåede til analyse og modellering af indholdet i informationsteknologiske systemer.
Volume/
Placement:
  • This 1 module SE (study unit) course is placed during semester 4 of the Aalborg University open Master of IT education.
Content:
  • Knowledge, information and data
  • Data acquisition and information filtering. Information quality assurance.
  • Knowledge representation properties
  • Intranet specification and organisation. Organization analyses from IT perspective. IT and change strategy formulation and implementation.
  • Virtual companies and organizations. Learning organizations.
  • Knowledge and experiences discovery, capture, storage and transfer. Information mediation tools. Knowledge search and navigation tools.
  • Application software communication protocols. Data mining and meta classification. E-commerce and Extranets.
Viden, information og data. Opsamling, verifikation og repræsentation af viden. Informationstyper, informations-strukturer og informationsmodellering. Abstraktionsmekanismer. Inferensmetoder. Temporal information. Informationssystemer og data warehouse. Informationsanalyse.
Examination:
  • Individual oral examination.
Personnel:
References:
    Further reading

  1. Christiansson P (2004) ICT supported learning prospects (editorial), ITcon Vol. 9, Special Issue ICT Supported Learning in Architecture and Civil Engineering , pg. 175-194. ISSN 1400-6529.

  2. Christiansson P, 1997, "Underlag för bedömning av anbud, CECOST. Uppbyggnad av ett system för datorbaserad distansundervisning via World Wide Web."

  3. "Towards the Semantic Web. Ontology-Driven Knowledge Manangement". (Eds. John Davies, Dieter Fensel, Frank van Harmelen". John Wiley & Sons, Ltd. 2003. (288 pp.).

  4. "RDF Tutorial". http://www.w3schools.com/rdf/.

  5. "Semantic Web". W3C. http://www.w3.org/2001/sw/

  6. "What is the Semantic Web", http://www.altova.com/semantic_web.html

  7. Knowledge and Knowledge Management. Steve Denning. http://www.stevedenning.com/knowledge_management.htm

  8. Hansen K F, Hundebøl T, Aaholm R, 2001, "Data warehousing og Knowledge Management. Strukturering af Informationer til Analyseformål". MII projektrapport, maj 2001 (39 pp).

  9. See also the semester 7 civil engineering student works on knowledge management systems using databases accessible from web browsers over Internet.

  10. Knowledge Board. The European KM Community. http://www.knowledgeboard.com/

  11. Langt (one year) gangsprojektet (Master thesis Building Management) "Anvendelse af metadata i byggeprocessen" (Use of Meta Data in the Building Process). Jakob Brøndsted, Kim Larsen, 2001/2002.

  12. Special issue of ITcon (Electronic Journal of Information Technology in Construction) on "ICT for Knowledge Management in Construction". ITcon, vol7(2002) (11 papers).

  13. Christiansson P, et.al. 1999, " SERFIN2 - Skadeförebyggande Erfarenhetsåterföring för Fastighetsförvaltare på Internet. /Building Maintenance Experience Communication on the Internet". (pdf-version) KBS-Media Lab, Lunds Universitet. (105 pp.)
    KEYWORDS: Experience capture, advisory system, building maintenance, Internet, demonstration system

  14. Welcome to Bill Inmon's new Web site design on data warehousing and the Corporate Information Factory. http://www.billinmon.com/

  15. Schreiber Guus, Akkermans Hans, Anjewierden Anjo, de Hoog Robert, Shadbolt Nigel, van der Velde Walter, Wielenga Bob, 2000, "Knowledge Engineering and Management. The CommonKADS Methodology". The MIT Press. (455 pp.) . http://www.commonkads.uva.nl/
  16. Gulbransen David, 2000, "The Complete Idiot's Guide to XML", Macmillan, Indianapolis. (325 pp.)
  17. Morrison Michael et.al, 2000, "XML Unleashed". 2000. Sams Publishing, USA (960 sid.)
  18. St Laurent S, Cerami E, 1999, "Building XML Applications". McGraw-Hill, New York. (551 pp.)
  19. Senge P, 1990, "The Fifth Discipline.The Art & Practice of The Learning Organization". Random House, London. (424 pp.) (260 DKK).
    (About relations between personal and organisational learning. Mastering change process)

  20. Skjærbæk Jens Ove. 2001, "Erfaringer fra videnhåndtering i COWI intranet. Fremtid". (From Livslang Uddannelse 2001, "IT i Byggeriet")
  21. Karlshøj, Jan, 2001, "Erfaringer fra samarbejde og videnhåndtering i CarlBro projektweb". (From Livslang Uddannelse 2001, "IT i Byggeriet")

  22. Beyer H, Holtzblatt K, 1998, Contextual Design. Defining Customer-Centered Systems. Morgan Kaufmann Publishers, San Francisco. (472 pp) see also http://www.incent.com/CDP.html
  23. .....


Semester 3-4 Project: The course has close links to the Master of IT Industrial Production course in Information modelling.

The project may have an optional weight between theory/practical implementation from 80/20 to 20/80. Typical project support within the Master if IT in Building could be

  • From user requirements modelling to specification/implementation of knowledge management system (knowledge/resource handling in distributed collaborative design, design and access to distributed digital product 'catalogues', computer supported collaborative work support, learning support )
  • meta modelling in connection with computer supported knowledge management. XML for communication and integration support.

It should also be mentioned here that the parallel Multimedia course provides further possibilities for

  • product and idea presentations
  • tutorial for understanding project results
  • learning material supplied with project
  • demonstrations during project prototyping work
  • support of feed-back and knowledge capture processes

Course Layout:
Question examples:
  • Why do we need top make conceptual models of our applications that we want to store in the computer systems as digital models?
  • How would you describe a Knowledge Management System?
  • How do ICT change management of knowledge within and between companies?
  • Are there dedicated systems for knowledge Managenemt?
  • Sketch a scenario where computerised knowledge management would be beneficial.
  • What type of computer models could be built up to support a company knowledge management system?
  • Give examples om ICT tools to support the knowledge management process.
  • Elaborate on types of personal competence profiles to characterize employees in a company knowledge base.
  • Discuss how ICT tools can support the personal competence development?
  • What is praksisfællesskaber (communities of practice) and how can they support knowledge sharing and transfer?
  • How can we represent knowledge in computers?
  • Give some examples of computer stored knowledge representations and describe their properties and possible application domains.
  • Describe the properties of a Datawarehouse.
  • How can the semantic web support meta data handling and distributed information containers?
  • What is XML, XSL and XML schema?
  • What potentials and barriers do you see in future ICT supported knowledge management systems?

Per Christiansson